While the dealership is undergoing renovations, my wife and I came here to look at two particular units. Sharon was out to greet us within a minute on the lot on what was quite a cold day. She was great throughout the whole process, and helped make it what we wanted - a simple and quick car sale, the way it should be. Cody is fantastic in the business office, and his enthusiasm was a positive touch on the experience. We look forward to future business here.
Paul A.
Sharon and the team at Straightline Kia were great to work with. Sharon was the best car salesperson I've met so far and was patient, not pushy, kind, and knew a ton of info about the vehicle we were looking at. The team was very easy to work with and provided us a very competitive deal for the vehicle we bought. The service went about and beyond to make sure our needs were met and as such has earned our business for the lifespan of our new vehicle. They were honest I will definitely be servicing my vehicle at this dealership because of their honesty and service. I highly recommend buying / servicing a kia from this dealership, there packages are WAY better priced then the other dealerships.
Kimberly Miller
Matt helped us with trade in our old Kia for a new one. He is very knowledgeable about cars and also very passionate about finding the right car and most of all, puts customers needs first. He was also very happy to go over details on the vehicle over and over again after sales. I highly recommend Matt. Service people are great too.
tom soong
This Kia has an amazing and friendly customer service by phone and in person. The service department and the parts department are very nice with customers plus the wait room is very comfortable.
I really like this Kia I will g back here anytime if I need i. 👍🌟🌟🌟🌟🌟
Karla Peralta
I have left happy every time I have visited. Friendly, knowledgeable Service staff. Decent pricing. Will keep coming back. Keep it up!
andrea burge
I have had my vehicle for 5 years now and even when the ownership changed they have still treated me with great service! I have kids and service is very accommodating to fitting me in when I have time and completing the work in good time. Ive had a couple recalls over the years and parts have always been on hand as well. AlsoAlso I needed new tires they searched for a realiable tire for this mama on a budget. I couldn't be happier overall with the service Ive received. Highly recommend!
Stephanie Bebee
I had my off make vehicle "repaired" elsewhere only to find out the repair had actually not even been done. Straightline Kia repaired it properly and gave me the technical information I needed to go back to them and at least get a partial refund for the work not done. Would absolutely recommend them!
Dan Gerber
I stopped in last week to get some new headlights installed in my 2014 Kia Sportage. Not only did they have them in stock, but they were able to get them installed right away for a reasonable price. Parts and service that actually helped me out!!! Great customer service and I can guarantee that I will be returning (hopefully not too soon, lol). Keep up the good work guys!
Matthew Power
I went to Straightline Kia to have a fuel sensor replaced in my car. The parts department found me the part for much cheaper than anyone else l called and the installed it for me on a Friday afternoon before a long weekend. Customer service was fast and friendly. l sat in the waiting area in nice comfortable chairs, watched t.v. and read the newspaper and enjoyed the complimentary water and Starbucks coffee as l waited for my repair. I will return with my car for any other needed repairs in the future. Thank you!
Kristina Parkinson
The Service department is always amazing. Chris, Ian and, Tim- the service advisors are always so pleasant to talk to and even the technicians if you happen to catch them! My family and I have been bringing our off-make vehicle(s) here for over 3 years now and will continue to do so!
Vicki Morley
Very fast oil change. I had few questions regards out of province inspection and got all them answered promptly.
Vladyslav Smotrytskyy
I had issues with my wheel bearings, and a leaking oil pan. Chris managed to squeeze me in and fixed the problem on the same day! Thanks to the warranty, it cost me a fraction of the cost. Chris managed all the paperwork, and made sure I didn't get overcharged.
Weeks later I met Warren. He's THE man! Hooked me up with brand new RTX wheels and summer tires, for an AWESOME price! I cannot stress enough what a great deal Warren gave me!
Unfortunately, one of the wheels was missing a weight, which cause some shaking. I was back a couple of days later, and Warren & his team fixed the problem within a few hours. I got dropped off and picked up by the Kia shuttle service and it did not cost me a cent! (the balancing issue).
If you are thinking of upgrading or replacing your parts, buying new tires, wheels, and more, talk to Warren! You won't regret it! 👍👍
Bitan Adrogue
Chris and the crew at Straightline Kia are the best. The service they provided us was top shelf at a great price!
Craig Davidson
I had to come and edit my review, after my original post Kia did get in touch with us and listened to our concerns. They got my vehicle in right away and took care of more then what I’m assuming they should have. When a dealership goes beyond the scope of work necessary it definitely deserves to be slapped with a 5 star, especially when the initial misunderstanding was on the customers part.
ASH LEY
What a great experience! From sales, to service these guys don't disappoint. By far the best Kia dealer in the city!
Chase Maxwell
I regularly deal with every aspect of this dealership. Great service, from very friendly people. They pride themselves on good service and will do what it takes to make sure their customers are happy
DA MAC
Parts and service customer service was exceptional. Warren was amazing and very knowledgeable and helpful when it came to picking out tires for my Kia. Will definitely recommend everyone I know to go see Warren for all their vehicle needs. Best place hands down for all your vehicle needs.
Patricia Harder
Dealt with Warren in parts. He was very helpful and professional. Best prices around. I'll definitely be back if I need more assistance.
Cory Thomas
staff is very helpful and always ready to help with any problems I have.
Parts and Service always have my vehicle ready when promised.
I have purchased 4 Sorento's from this dealership as Kia City and as Straightline Kia and would not go anywhere else. Keep up the great job.
Holly Miller
What a great experience!! Staff is super friendly and very knowledgable.
gary chung
The service at Straightline Kia was excellent!! Chris and the team were very helpful and professional. They helped my family out when were in a bind and went the extra mile. I recommend Straightline Kia to everyone and will definitely return for any vehicle service or purchase we make! A huge thank you to Chris and the Straightline team.
Melanie Stoppler
We recently purchased our Lovely Kia Soul from here. Our experience was surprisingly pleasant. Very knowledgeable group of people. They all offered good service and the pricing was great! Thanks everyone.!
Mandy Experience
Sharon at Straightline Kia was a breath of fresh air after having spoken with many other sales consultants at various other dealers. She was personable, helpful, informative, authentic and most of all, not pushy! Other dealers caused us to walk out due to the high pressure sales. Sharon made the process completely relaxed and enjoyable. She worked hard to get us the vehicle we wanted at the right price point. Thanks for your great service Sharon!
Jen McCarron
Straightline Kia were so helpful and understanding in helping me purchase my first car! They made sure to walk me through every step and explained everything I didn't understand. They even picked me up and drove me to the dealership to pick up my new vehicle as well as providing me with a full tank of gas. I cannot recommend them highly enough! Thanks to Alex, Cody and the team!
Mollie Robertson
They gave a very friendly experience, and were very accomodating, i would deffinitly buy from them again.
Corianne Rattai
I went to many dealerships when looking for my new car. I found the service at Kia Straightline to be refreshingly friendly and low pressure. Specifically Jeff Renaud helped me find the perfect vehicle at a price that was less then the other dealers that I had gone to. Best bang for the buck for sure. I will be back and wouldn't hesitate to send my friends here.
Jeff Hergert
